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CV Profile No.51901

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Last name : ****
First name : ***********
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : *******
Address : ********************************************

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Profile details

Job category searched
» HR, training
» Marketing, communication
» Tourism, hotel business and catering
» Transport, logistics
» Airport and shipping services
» Banking, insurance, finance
» Marketing, communication, media
» Real-estate, architecture, town planning
Professional experience . More than 10 years
Professional Experience: 
General Manager
Douglas Travel Agency
Since 10.2016
Serviced-focused General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with more than 6 years of experience focused on increase flight reservation and customer relations.
Station Representative
Air China Limited
12.2015 - 09.2016
Initialize the flight and arrange all the essential activities as per check list before the flight date. Checking the complaint system and make solving if any complain arise from any internal or external customer. Coordinating the passenger check in counter and gate activities. Verified passenger identity fiction (passports), enforced security measures and protected sensitive Airport zones during aircraft boarding & deplaning
Senior Ground Handling Agent
International Cargo & Aviation Service (ICAS)
01.2015 - 12.2015
Coordinating the passenger check in counter and gate activities. Verified passenger identity fiction (passports), enforced security measures and protected sensitive Airport zones during aircraft boarding & deplaning. Aided Qatar Airways and Kenya Airways customers with special needs
Accountant
Concord International Hotel
09.2013 - 11.2014
Analyze financial information detailing assets, liabilities, and capital, and prepare balance sheets, profit and loss statements, daily and monthly sales & expense reports and other reports to summarize Current and projected company financial position
Airport Customer Service Agent
Gulf Air
02.2011 - 07.2013
Assisted passengers with check-in procedures, including tickets sales & changes, Create and booked Reservations checked in luggage and issued boarding passes. Verified travel agencies ticket sales including passenger visa/entry status for destination countries. Communicate with relative departments and sections in order not to delay the flight time
Airport Ramp Agent
Ethiopian Airlines
12.2009 - 11.2010
Facilitate ramp activities for smooth and on time loading and unloading activities of passengers and checked in baggage and Connecting transit cargo and baggage. Communicate with relative departments and sections in order not to delay the flight time
Skills
Teamwork, Communications, Customer Handling, Problem Solving, Managing team, Computer skills (ms word, ms excell , power point, google search, email handling)
Education . Master
Tourism Management
Addis Ababa University
Since 10.2018
Tourism Marketing, Destination Management, Remote Sensing and GIS,
Management
Arba Minch University
12.2006 - 07.2009
Introduction to Management, Business Management, Material Management, Business Law, Business Operations, Principles of Accounting, Financial Management, Financial Accounting.
Aviation Marketing Services
Ethiopian Air;ines
12.2009 - 05.2010
Introduction Airlines, Aviation Marketing Services, Passenger Handling, Loading and Unloading, Dangerous Goods (GDR), Cargo Handling, Ticketing and Reservation.
Languages
arabicbeginner
englishfluent
frenchbeginner
More information
in 1 month
International
Addis Ababa
Permanent contract - Fixed-term contract
11.01.2022
25

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