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Business Support Associate - Remote

Published on 22.01.2022

Company

Website : https://drinkmilos.com/
Industries :
Distribution, selling, wholesale
Food-processing industry
Job ads : See our Job Ads
Milo’s Tea Company (“Milo’s”) is a family-owned, certified Women’s Business Enterprise located in Birmingham,... read more

Job Ad & Profile Description

Position : Business Support Associate - Remote

Description

Responsible for communicating with appropriate customer headquarter personnel to resolve customer and vendor inquires.

Responsibilities

  • A point of contact for all customer issues involving purchase orders, pricing, or logistics.
  • Communicate customer concerns to the appropriate department.
  • Contact customers with necessary adjustments due to weight, cube, inventory, etc.
  • Contact customers regarding necessary PO changes and delays.
  • Notify customers of order shortages and collaborate with analysts to offer timely solutions
  • Collaborate with replenishment to ensure correct inventory.
  • Track and resolve PO issues and communicate changes to the account manager.
  • Monitor new account orders to ensure proper quantities.
  • Assist customers with orders in layer/pallet quantities.
  • Ensure all LTL loads have scheduled appointments and that Pos are properly scheduled.
  • Monitor/Create reporting tools to manage and track shipments and order receipts.
  • Achieve MABD, Fill Rate, and Load Optimization goals.
  • Analyze and resolve service issues to help maintain an efficient supply chain.

Supervisory

This position does not currently have supervisory responsibilities.

Required profile for job ad : Business Support Associate - Remote

Requirements

Qualifications

  • All applicants must have an
  • A.A or B.A. degree in sales and marketing or
  • A minimum of three years related experience and/or training;
  • Or equivalent combination of education and experience.

Physical Demands

This is a sedentary position.

Job criteria for job ad : Business Support Associate - Remote
Job category :
Secretarial work, assistantship
Services
Industries :
Distribution, selling, wholesale
Food-processing industry
Employment type :
Permanent contract
Region :
Bomi - Bong - Gbarpolu - Grand Bassa - Grand Cape Mount - Grand Gedeh - Grand Kru - Lofa - Margibi - Maryland - Montserrado - Nimba - River Gee - Rivercess - Sinoe
Experience level :
2 to 5 years
Educational level :
Bachelor
Number of Position(s) : 1

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